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Peace of mind

Protect What Matters With Montage Jewelry Care

Coats Jewelers is proud to offer Montage Jewelry Care protection plans on every piece we sell, so your rings, bracelets, necklaces and watches stay as beautiful as the day you brought them home.

Book an Appointment Ask a Question

Why We Offer Montage Jewelry Care

A treasured piece deserves more than a purchase date and a prayer. Montage plans cover the everyday wear, accidents and upkeep that standard manufacturer warranties and homeowner's insurance leave behind.

◆

Accidental Damage

Bent prongs, cracked stones, broken clasps and other everyday mishaps are covered for the life of your plan.

◆

Routine Maintenance

Regular cleaning, prong tightening and inspection keep your jewelry looking as brilliant as day one.

◆

No Hidden Fees

One purchase, no deductibles. Covered repairs and return shipping are included in your plan.

◆

Trusted Nationwide

If you're away from home, Montage can connect you with another registered jeweler or repair center.

What's Covered

Coverage is tailored to the piece, from fine jewelry to fine timepieces. Full details are outlined in your plan documents at the time of purchase.

Fine Jewelry

  • Broken clasps, links or earring backs
  • Bent, worn or broken prongs and mountings
  • Cracked or chipped stones, one-time replacement
  • Ring sizing, up to two instances per term
  • Thinning ring shanks and pearl restringing

Watches

  • Scratched or broken crystals
  • Damage to the case, bezel, stem or crown
  • Worn metal, leather or rubber straps and bands
  • Mechanical failure as an extension of the manufacturer warranty
  • Water damage on water-resistant models

How a Claim Works

Filing a claim is simple, and there's no deductible along the way.

1

Add Your Plan

Choose your Montage Jewelry Care plan when you purchase your piece from Coats Jewelers.

2

Keep Your Receipt

Your original sales receipt confirms your coverage term and end date, so keep it somewhere safe.

3

Bring It In

Visit any Coats Jewelers location, and we'll help you start the claims process.

4

Repair or Replace

Covered pieces are repaired at no cost. If repair isn't possible, your item may be replaced or reimbursed.

40+ Years

Of jewelry care plan experience

$0

Deductibles or hidden fees

Nationwide

Network of registered service providers

Montage Jewelry Care FAQs

A few of the questions we hear most from Coats Jewelers customers.

Montage plans cover accidental damage, normal wear and tear, and routine maintenance, things like bent prongs, broken clasps, loose or chipped stones, and worn watch straps or crystals. Specific coverage varies by plan, so we'll walk you through the details for your piece at the time of purchase.

No. Once you purchase your plan, there are no deductibles or additional charges for covered repairs, and return shipping is included.

If a covered piece can't be repaired, it may be replaced, or you may be reimbursed for the purchase price of the item, less any claims already paid under the plan.

Start with us at Coats Jewelers, your original retailer. If you're unable to visit one of our locations, Montage can direct you to another registered jeweler or repair center near you.

Your coverage begins on your purchase date and runs through the term shown on your original sales receipt, so hold onto it as your record of coverage.

Ready to Protect Your Investment?

Ask your Coats Jewelers sales associate about adding Montage Jewelry Care to your next purchase, or stop by one of our locations with questions about an existing plan.

Book an Appointment Contact Us
Our Locations
  •  Cleveland, TX
    109 E Houston St
    Cleveland, TX 77327
    (281) 592-2763

    Mon-Fri: 8:30am - 5:30pm
    Sat: 9:00am - 2:00pm
    Sun: Closed
  •  Liberty, TX
    2005 Hwy 146 Bypass
    Liberty, TX 77575
    (936) 336-9301

    Mon-Fri: 9:00am - 5:30pm
    Sat: 9:00am - 2:00pm
    Sun: Closed
  •  Silsbee, TX
    135 E Ave H
    Silsbee, TX 77656
    (409) 373-2008

    Mon-Fri: 9:00am - 5:00pm
    Sat-Sun: Closed
Shop Now
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